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Who we help

Technology services · For UK co-operatives

Technology services for UK co-operatives

Websites, collaboration, automation, AI, cybersecurity and managed infrastructure, shaped around how your members and team work. Start with one pressure point or plan a joined-up programme.

Keep useful tools · Own key accounts · Plan for continuity

Start with an account and handover review

Ask about a focused review of key account ownership, recovery arrangements and backups. An account inventory and prioritised action plan can give your team a clear starting point. We agree the scope, access required and price before work starts.

Discuss a focused review

Where we can help

Services for your co-op

Every co-op has a different model, level of internal capacity and starting point. Choose a focused piece of work or connect several services into one practical plan.

Websites & member systems

Build or improve your public website and the member journeys around it, from enquiries and applications to restricted resources. We connect the parts that fit your co-op instead of forcing one platform onto every model.

Explore website builds

Email, files & collaboration

Set up and manage email, calendars and shared files around the way your team works. Keep a useful existing provider, improve it, or consider an open-source option when greater control is worth the change.

Explore collaboration services

Workflow automation & integrations

Move information between forms, inboxes, spreadsheets, CRMs and member systems. Route enquiries, start onboarding and send reminders while keeping exceptions and ownership clear.

Explore workflow automation

Managed AI assistants

Help your team draft routine replies, find approved internal knowledge and prepare admin work. Access stays limited, and people review consequential decisions and external communications.

Explore managed AI

Cybersecurity & recovery

Assess the websites, web apps, email and infrastructure your co-op relies on, then strengthen the controls that matter. We can also plan recovery and help contain and recover from incidents within an agreed scope.

Explore cybersecurity

Hosting, migrations & ongoing care

Run websites and applications on managed infrastructure, move them with a tested plan and keep them patched, backed up and monitored. Support can continue after delivery or end with a documented handover.

Explore managed hosting

Digital sovereignty

Accounts, data and continuity

Sovereignty is practical: your co-op owns the important accounts, understands where its systems and data live, can export its information and has a realistic plan if a provider or volunteer changes.

  • Accounts and administrator access held in your co-op’s name
  • Hosting and data choices your members and decision-makers can understand
  • Exportable formats, documented systems and a practical exit route
  • Tested recovery plus an agreed support and handover plan

How we work

From discovery to ongoing support

Clear scope, visible trade-offs and enough documentation for the co-op to stay in control after delivery.

  1. Discovery

    We map the systems, access, member and team journeys, constraints and useful tools you already have. Together we identify the outcome that matters most and what should stay in place.

  2. Proposal

    You get a written scope with outcomes, dependencies, responsibilities and options. Cost reflects the users, systems, migration, training and ongoing support involved in your actual project.

  3. Delivery & support

    We phase the work around your capacity, test it, document it and help people adopt it. Then we provide agreed ongoing care or hand over the administrator access and operating notes.

A resource we maintain

Explore Coops.uk

Coops.uk is an independent practical resource built and maintained by OpsHelp. Use it to learn about co-operative models, work through early decisions and find useful next steps before you are ready for a technology proposal.

Talk it through

Plan your co-op's technology project

Tell us what you are trying to improve, what you use today and who needs to be involved. We will help turn that into a sensible first step and a tailored proposal.

Send an enquiry at any time. We will respond as soon as we can and agree a practical next step with you.